An introduction and contact information to some of the community’s most important resident resources
The City of Castle Pines works closely with many partner organizations to deliver high-quality public services to the community. Below is a list of a few of the City’s local partners.
For more information on any of these or other City resources, don’t hesitate to contact us.
Electricity and Gas
Castle Pines residents are serviced by either Core Electric Cooperative (Formerly IREA) or Xcel Energy, depending on your location.
(Electric Services Only)
Member Services: 303-688-3100
24-hour Electric/Power Outage Emergency: 833-267-3349 (24-hours)
(Hidden Pointe Neighborhood)
Customer Service: 1-800-895-4999
24-hour Electric/Power Outage Emergency: 1-800-895-2999 (24-hours)
Gas Emergency: 1-800-895-1999
Water and Sewer
The Castle Pines North Metropolitan District provides water and sewer services to all residents and businesses located on the west side of I-25.
24-hour water emergencies: 303-688-8550,ext.9
The Parker Water & Sanitation District provides water and sewer services to all residents and businesses located on the east side of I-25.
Do you have a concern about water and sewer issues? Contact the Colorado Department of Public Health and Environment via their hotline: 1-877-518-5608
Trash & Recycling
Trash and recycling services are provided by a variety of companies. We recommend residents consult their homeowners association or neighbors before choosing a trash hauler.
Telephone, Internet & Cable
Decisions about telephone, internet, and cable services are up to the homeowner. There are a variety of services to choose from in the area.
As your government, safety is our highest priority. The City Council is responsible for the life, safety, and welfare of the Castle Pines community.
The City Council contracts with the Douglas County Sheriff’s Office for Law enforcement services in Castle Pines. Additionally, Castle Pines is located within the South Metro Fire Rescue District and therefore South Metro Fire Rescue provides fire and emergency medical response to the community.