A water faucet dispensing water.

Update: water service disruption

May 15, 2024 at 10:51 am

Please see the news release below from the Castle Pines North Metropolitan District (CPNMD) for more information about the water service disruption and boil water advisory. For questions, concerns, or more information, please visit their website at www.cpnmd.org or call 303-688-8550.

Immediate Release: May 15, 2024

Water Service Disruption and Boil Water Advisory in Castle Pines North Metropolitan District

Castle Pines, CO - We regret to inform our residents that there is a temporary disruption in water service affecting large portions of the Castle Pines North Metropolitan District and we are issuing a Boil Water Advisory until further notice. Last night, during the ongoing Monarch Waterline Rehabilitation Project, a waterline ruptured while connecting the new line to our existing system. This incident has resulted in many residents waking up to find their water service interrupted this morning.

Our team is working diligently to repair the rupture and restore water service as swiftly as possible. We anticipate that water service will be restored within the next few hours and expect the situation to be resolved this afternoon, May 15, 2024.

Due to this disruption, we have issued a Boil Water Advisory for all residents and businesses in the Castle Pines North Metropolitan District. This advisory is effective immediately and will remain in place until further notice.

Instructions for Residents:

  • Boil Water: Bring all water to a rolling boil for at least one (1) minute before using it for drinking, cooking, making ice, brushing teeth, or washing dishes.
  • Bottled Water: Alternatively, you may use bottled water for the above purposes.
  • Avoid Consuming Unboiled Water: Do not consume untreated tap water. This includes avoiding the use of ice from automatic ice makers and water dispensers.
  • Infants and Vulnerable Populations: Extra caution should be taken for infants, the elderly, and those with compromised immune systems, as they are particularly susceptible to waterborne illnesses.

Safety Measures:

  • Personal Hygiene: You may use tap water for bathing and showering, but be careful not to swallow any water.
  • Dishwashing: If possible, use disposable plates, cups, and utensils. If washing dishes by hand, use boiled or bottled water. Dishwashers may be used if the water reaches a final rinse temperature of at least 150 degrees Fahrenheit (65 degrees Celsius) or if the dishwater has a sanitizing cycle.
  • Food Preparation: Use boiled or bottled water for preparing food and beverages.


This Boil Water Advisory will remain in effect until further notice and CPNMD completes the necessary repairs, flushes the system, and conducts satisfactory bacteriological testing. We will notify the public when the advisory is lifted and it is safe to consume tap water again.

Please be aware that once service is restored, there may be significant discoloration in the water. This is a result of the unanticipated outage, and we are taking steps to flush the system in any affected areas.

We understand the inconvenience this disruption may cause and appreciate your patience and understanding as we work through this. For real-time updates, we encourage residents to sign up for our email notifications at https://www.cpnmd.org/contact-us.

We are committed to resolving this issue promptly and will keep you informed as more information becomes available. The state has been notified of this situation.